How to contact the american express customer service


Hey guys In this blog we will see how to contact American Express customer service easily

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So I have given all the details of the their customer service and their toll free number

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I have taken the list of many support here with his customer support details.

How to Contact the american express customer service

The American Express Company or Amex is a multinational financial services corporation primarily known for a range of credit cards. In case a user has any difficulty in using the services, he can reach out to the company for instant support. The Amex customer care team can be reached on the toll-free numbers for speedy resolution of issues.

American Express® India credit cardholders can give a call on the toll-free number and register queries or complaints related to the cards. Customers can call the toll-free number mentioned below to get their queries answered:


Below is the list of customer care numbers for personal Amex credit cards –

American Express® Credit Card Customer Care Numbers

American Express®  Credit CardsToll-Free NumberContact Number
Jet Airways American Express® Platinum Credit Card1800 208 12230124-2801141
American Express® Platinum Credit Card1800 419 1030*1800 180 103091-124-280-1030
American Express® Gold Credit Card1800 419 2122*91-124-2801122
American Express® Platinum Travel Credit Card1800 419 21220124-2801122
American Express® PAYBACK Credit Card1800 419 07260124 6744144
0124 2801093
American Express Membership Rewards® Credit Card1800 419 01670124-280 1418

American Express Card Customer Care Numbers

American Express® CardsToll-Free NumberContact Number
American Express® Gold Card1800 419 1120*91-124-2801111
American Express® Platinum Card1800 419 1255*
1800 180 1255
Air India American Express® Gold Card1800 419 1266*
1800 180 1666
Air India American Express® Green Card1800 419 1261*
1800 180 1261

The list of Amex credit card customer care numbers for corporate cards is mentioned below:

American Express® Corporate CardsToll-Free NumberContact Number
American Express® Platinum Corporate Card1800-419-10920124 280 1092
+91-124-280 1092 (When calling from overseas)
Jet Airways American Express® Corporate Card1800-419-11990124 280 1299
+91-124-280 1299 (When calling from overseas)
Green & Gold1800-419-12220124 280 1222
+91-124-280 1222 (When calling from overseas)

American Express® Platinum Corporate cardmembers travelling overseas can call on the numbers mentioned below for services related to their credit cards:

Country of TravelToll-Free Number
Hong Kong800905903
Saudi Arabia8008146320

American Express® Corporate cardmembers who are travelling overseas can contact the numbers mentioned below:

Country of TravelDial CodeToll-Free Number
Hong Kong1800-0419-1222

* The Toll-Free numbers can be accessed from both Landline and Mobile numbers from anywhere in India

To raise a query or book a complaint, customers can also write a letter to the registered or branch office of Amex Bank. The addresses are given below-

Registered and Branch AddressAmerican Express Banking Corp.
MGF Metropolitan,
7th Floor, Office Block,
District Center Saket,
New Delhi -110 017
Corporate OfficeCyber City, Tower-C, DLF Bldg. No.8,
Sector-25, DLF City Ph-II,
Haryana, India
Ph: +91 124 4190000

Amex Bank has four Card Operation Centres, one each in Gurgaon, Mumbai, Bangalore and Chennai-

CityCard Operation Centre Address
GurgaonAmerican Express Banking Corp.
Cyber City, Tower-C, DLF Bldg. No.8,
Sector-25, DLF City Ph-II,
Haryana, India
Ph: +91 124 4190000
BangaloreAmerican Express Banking Corp.
No. 30, Salarpuria Techpoint, Oasis Mall,
5th Floor, 100 Feet Road,
Srinivagilu, Ejipura, Koramangala,
Bangalore – 560 047
MumbaiAmerican Express Banking Corp.
One Indiabulls Centre,
Tower 2, B Wing, 8th floor,
Jupiter Mills Compound, Elphinstone,
Mumbai 400 013
ChennaiAmerican Express Banking Corp.
Regus Citi Centre,
6th Floor, City Centre Mall,
Dr Radhakrishnan Salai, Mylapore,
Chennai – 600 004
  • To provide complete assistance and satisfaction to its customers, Amex Bank has set up a grievance redressal cell. If the helplines provided above could not respond to your query/complaint satisfactorily, you can escalate the matter to the Manager – Executive Correspondence Unit. For this, you can write a letter/email or call on the number provided below.

Ms. Shilpi Rehani/Ms. Pooja Dubey
Manager – Executive Correspondence Unit
American Express Banking Corp.
Cyber City, Tower C, DLF Bldg No.8
Sector 25, DLF City Ph II
Gurgaon – 122002 (Haryana)
Telephone No. 0124-3362044 and 0124-3362172
Email: [email protected]

If still dissatisfied, further escalation can be addressed to-

Mr. Ashish Pandey
Head – Customer Services
American Express Banking Corp.
Cyber City, Tower C, DLF Bldg No.8
Sector 25, DLF City Ph II
Gurgaon – 122002 (Haryana)
Email: [email protected]

How to contact the american express customer service


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